Privacy Policy
Last Updated: February 3, 2025
ScoobyDoc values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services.
1. Information We Collect
When you use ScoobyDoc, we may collect the following information:
- Personal Information: Name, email address, phone number, and payment details when you sign up or make a purchase.
- Pet Information: Your pet’s name, breed, age, and health details provided during consultations.
- Usage Data:Device type, IP address, browser type, and interactions with our platform.
- Communications:Messages, images, or videos shared with veterinarians for consultations.
2. How We Use Your Information
We use your data to:
- Provide and improve our services
- Facilitate pet consultations with veterinarians
- Process payments and manage your account
- Respond to customer support inquiries
- Send updates, promotions, and service-related notifications (you can opt out anytime)
- Enhance security and prevent fraud
3. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may share information in the following cases:
- With Veterinarians : To facilitate consultations and provide expert advice.
- With Service Providers : Payment processors, customer support tools, and analytics services.
- For Legal Compliance: If required by law or to protect our rights, safety, and users.
4. Data Security
We take appropriate security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, so we encourage you to use strong passwords and keep your account details confidential.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing emails
- Request data portability
- Restrict processing in certain circumstances
To exercise these rights, contact us at support@scoobydoc.com
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated ,effective date.
9.Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@scoobydoc.com